Frequently Asked Questions
Everything you need to know about your olfactory journey with Etat Libre d'Orange.
Where does Etat Libre d'Orange ship to?
We offer international shipping to most countries worldwide. Delivery times and shipping costs vary depending on your location and will be calculated at checkout.
Can I return a fragrance if I don't like the scent?
Due to the nature of our products and for hygiene reasons, we only accept returns on unopened and sealed perfume bottles within 14 days of delivery. We recommend purchasing a discovery set before committing to a full-size bottle.
Are your fragrances vegan and cruelty-free?
Yes, we are committed to ethical beauty. All our fragrances are cruelty-free and do not contain any ingredients derived from animals.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer samples?
Yes, we offer various Discovery Sets that allow you to explore our subversive collection and find the fragrance that best suits your personality before purchasing a full bottle.